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Posted by StephDB on 7th Feb 2013
I ordered the wrong thing (not martingale)and was so disappointed. I was also worried about the size since my dog seemed to be between two sizes. I wrote my concerns in the exchange form online and was contacted within 24 hours. Nicole was so friendly and sweet and helped me make sure that I would end up with exactly what I wanted for my dog. And just a few days later it arrived, they custom sized it and it fits perfectly. The craftsmanship is just beautiful, and I very much appreciate the customer service. Thanks, I'll be order more soon for friends and family. Thanks if it barks :)