Site Information

 Loading... Please wait...
  • 1-800-601-8895
  • Search

Shipping & Returns

Returns Policy

  • 90 Days for all unused / original condition non-personalized items.  Refund to your original method of payment or a store credit.   Excludes shipping costs unless it was due to our error.
  • Personalized Items - If you order the wrong size or wrong text on your personalized item we will remake the item at a 50% discount of the retail price.  Please contact us to arrange to have your item remade.

You are responsible for covering the cost of shipping to us and any replacement items we send. If you saved the original packaging, you can reuse that by putting a new address label over the original and taping closed.

Returns Requests

  1. Login to your account.
  2. View the order using the "Completed Orders" link under the My Account menu, and click the Return Item(s) button.
  3. Please include your reason for return and a valid email address.
  4. We'll communicate with you via e-mail about your request. 

Return Address:

If It Barks
229 Airport Rd Ste 7-147
Arden NC 28704

Free or Discounted Shipping Options

All free shipping or discounted shipping options are for addresses in the continental USA only and use USPS for delivery. 

Worldwide Shipping
We can ship to virtually any address in the world. To see the estimated shipping costs for your address, begin the checkout process up to the point of entering your address. It will ask you what shipping method you'd like. Enter your address and the system will calculate a shipping methods and cost estimates for you.